1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Profile information and preferences
- Communication data when you contact us
Automatically Collected Information
When you use Swheeps, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (features used, time spent, interactions)
- Log files and analytics data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Provide and maintain the Swheeps service
- Process transactions and send related information
- Send administrative information and updates
- Respond to customer service requests
- Improve our products and services
- Detect and prevent fraud or security issues
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information in these situations:
- Service Providers: With third-party vendors who assist in operating our service
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you have given us permission to share information
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.
5. Your Rights and Choices
Depending on your location, you may have rights to:
- Access, update, or delete your personal information
- Opt out of certain communications
- Request data portability
- Withdraw consent where applicable
- Lodge complaints with supervisory authorities
To exercise these rights, contact us at privacy@swheeps.com
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
8. Children's Privacy
Swheeps is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.
9. Changes to This Policy
We may update this privacy policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the effective date.
10. Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Email: privacy@swheeps.com
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